Thank you for visiting and shopping at My Website. The following are the terms and conditions that constitute our Shipping Policy:
Domestic Shipping Policy
1. Shipment Processing Time:
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification once your order has been shipped. Delivery typically occurs within 5-14 business days, depending on your location.
In the event of a high volume of orders, we will promptly inform you of any delays or changes in your shipping schedule. We will contact you via email or phone to ensure you are aware of any issues.
Please note:
- Shipments and deliveries do not occur on weekends or holidays.
- Ensure all necessary information is completed on the order page; otherwise, the shipment will not be processed.
- You can track your order via the email confirmation provided.
- Occasional delays may occur due to unforeseen circumstances.
2. Shipping Warehouse Location:
All orders are shipped from our overseas warehouses or our Amazon FBA Inventory. However, if any changes are made to the delivery address after the order is shipped, the customer will be responsible for the additional shipping costs.
3. Damages:
If your order is damaged or lost in transit, we will contact you immediately to resolve the issue.
If you discover damage upon opening the package, please contact us right away. Provide photos, videos, or any necessary proof of the damage, and keep the package with all its contents intact to ensure a quick resolution via replacement or refund.
4. International Shipping Policy
We currently deliver to all regions in the United States, except Hawaii and Alaska. Please contact us via email for any potential shipping arrangements outside the USA.